Ozioma Ubabukoh
Airtel Nigeria has collaborated with
global development organisation, Human Network International, to unveil
the 3-2-1 Service, a call-in system that provides free, on-demand
information – ranging from health care to good governance – to
Nigerians, including those in the rural communities.
The 3-2-1 Service provides public
service information, on demand, to mobile phone users in English as well
as in Yoruba, Hausa, Igbo and Pidgin English.
According to Airtel, using recorded
messages by indigenous speakers, the 3-2-1 Service is convenient for all
Nigerians, regardless of age, education and literacy.
By dialling 321 on their Airtel prepaid
lines, users will connect the caller to voice prompts in any of the
previously mentioned indigenous languages or in English.
Speaking in Lagos at a formal ceremony
to announce the call-in system, the Chief Executive Officer and Managing
Director, Airtel Nigeria, Segun Ogunsanya, said the telco was committed
to creating platforms that would empower Nigerians as well as uplift
telecoms consumers in the various communities where it operates.
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